Features

Everything you need to collect,
nothing you don't.

From building a request to accepting the last file, ClientCollect gives your team a single, calm workflow — and gives your clients a portal that just works.

Request builder

Build any request in minutes.

Compose exactly what you need from five flexible item types, then drag to reorder. Add descriptions so clients always know what's expected.

  • File uploads
    Any document, any format, drag-and-drop on any device.
  • Short answers & paragraphs
    Capture addresses, figures and context without a separate form.
  • Dropdowns & multi-select
    Filing status, entity type, deductions to review — structured every time.
app.clientcollect.com/requests
ClientCollect
Requests
Templates
Clients
BL Brightledger
Accounting
Brightledger Accounting
Requests
Document requests you've sent to clients and their progress.
New request
5
Active requests
10
Items outstanding
3
Awaiting review
9
Items accepted
Active
Outstanding
Accepted
Drafts
Archived
Search requests
RequestStatusProgressDue
2024 Personal Tax Return
HSHelena Sørensen · 8 items
OUTSTANDING
3/8
Due in 35d
Marchetti Design — Q4 Books
MDMarchetti Design · 6 items
OUTSTANDING
3/6
Due in 7d
New Client Onboarding
RPRenata Pak · 7 items
OUTSTANDING
1/7
Due in 12d
brightledger.clientcollect.com/documents
Documents
Files Brightledger Accounting has shared with you. Download anytime.
All
Tax returns
Agreements
Planning
Billing
Search documents
2023 Tax Return — filed copy.pdf
Tax returns · 1.4 MB · shared Mar 2, 2024
Download
2023 Form 1040 + schedules.pdf
Tax returns · 820 KB · shared Mar 2, 2024
Download
Engagement letter 2024.pdf
Agreements · 180 KB · shared Jan 12, 2025
NEW Download
Privacy & data handling policy.pdf
Agreements · 96 KB · shared Jan 12, 2025
Download
Client portal & document vault

One home for everything you exchange.

Clients upload what you asked for and download what you send back — filed copies, agreements, planning summaries — all from one branded, secure portal.

  • Two-way document sharing
    Send filed returns and agreements back into the same vault.
  • Organized by category
    Tax returns, agreements, planning and billing — sorted automatically.
  • Yours, branded
    Your firm's name and color greet every client who logs in.
Review & messaging

Approve, ask, and move on.

Every submission lands in a review queue. Accept it, request a change, or ask a question right on the item — clients see your message in context, never in a separate thread.

  • Per-item review states
    Outstanding, in review, accepted — color-coded across the whole request.
  • Threaded questions
    Conversations attach to the exact item so nothing gets lost.
  • Posted updates
    Share a note or a summary that lands in the client's portal feed.
brightledger.clientcollect.com/updates
Updates
News and messages from Brightledger Accounting.
HS
Send a message to Dana…
Send
DW Dana Whitfield UPDATE
Jan 21, 2025
Your 2024 tax planning summary is ready
I've uploaded a short summary of where you stand for 2024 and a couple of moves that could lower your bill. You'll find it under Documents → Planning. Happy to walk through it on a call.
And the details that matter

Thoughtful where it counts.

Automatic follow-ups

Set a cadence per request and ClientCollect nudges clients about what's still outstanding — politely, on your behalf.

Reusable templates

Save any request as a template, complete with privacy notice and notification rules, and launch it in one click next time.

Team & client management

Assign admins and members, keep a tidy client directory, and see every request a client has ever received in one profile.

Activity & audit log

A timestamped record of every action on a request — sent, submitted, accepted, messaged — for your compliance peace of mind.

Smart notifications

Choose to hear about every item or only when a request is fully complete — for you and for your clients.

Mobile-first for clients

The portal is built to be finished from a phone — snap a photo of a document and it's uploaded, no scanner required.

Security & trust

Built for sensitive data from day one.

Encrypted end to end

In transit and at rest, every file is protected.

Consent on the record

Privacy notices clients accept before sharing.

Complete audit trail

Every action, timestamped and attributable.

Role-based access

People see only the clients they should.

See it on your own requests.

Spin up your first request in five minutes. Free for 14 days, no card required.