Secure client document collection

Collect documents from clients, without the back-and-forth.

ClientCollect turns the messy email chase for tax forms, IDs and signed paperwork into one clean checklist your clients actually finish — with a portal they don't need a manual to use.

No credit card required · Bank-grade encryption · Cancel anytime
app.clientcollect.com/requests
ClientCollect
Requests
Templates
Clients
BL Brightledger
Accounting
Brightledger Accounting
Requests
Document requests you've sent to clients and their progress.
New request
5
Active requests
10
Items outstanding
3
Awaiting review
9
Items accepted
Active
Outstanding
Accepted
Drafts
Archived
Search requests
RequestStatusProgressDue
2024 Personal Tax Return
HSHelena Sørensen · 8 items
OUTSTANDING
3/8
Due in 35d
Marchetti Design — Q4 Books
MDMarchetti Design · 6 items
OUTSTANDING
3/6
Due in 7d
New Client Onboarding
RPRenata Pak · 7 items
OUTSTANDING
1/7
Due in 12d
Built for firms that handle sensitive client data
Accounting Legal Real Estate Mortgage Advisory Bookkeeping
How it works

Three steps from request to received.

Set up a request once, send a link, and watch documents come in — reviewed and organized, not buried in your inbox.

01

Build the request

Add the files, questions and forms you need — start from a saved template, or just describe it and let Colette, your AI assistant, draft the checklist for you.

Item types & templates
02

Your client fills it in

They open a clean, guided checklist — no account to create, no app to download. Each item shows exactly what's needed, with progress they can see.

See the client portal
03

Review & accept

Approve each submission, request changes, or leave a note — all from one view. Automatic follow-ups nudge clients so you never have to chase.

Review workflow
For your team

One checklist replaces twenty emails.

Stop reconstructing what you asked for across a dozen threads. Every request is a single source of truth — what's outstanding, what's in, and what still needs your eyes.

  • Live progress at a glance
    A color-coded bar shows outstanding, in-review and accepted items per client.
  • Templates for every engagement
    Save your tax, onboarding and bookkeeping checklists once, reuse them forever.
  • Automatic, polite follow-ups
    Set the cadence and ClientCollect reminds clients about what's still missing.
app.clientcollect.com/requests
ClientCollect
Requests
Templates
Clients
BL Brightledger
Accounting
Brightledger Accounting
Requests
Document requests you've sent to clients and their progress.
New request
5
Active requests
10
Items outstanding
3
Awaiting review
9
Items accepted
Active
Outstanding
Accepted
Drafts
Archived
Search requests
RequestStatusProgressDue
2024 Personal Tax Return
HSHelena Sørensen · 8 items
OUTSTANDING
3/8
Due in 35d
Marchetti Design — Q4 Books
MDMarchetti Design · 6 items
OUTSTANDING
3/6
Due in 7d
New Client Onboarding
RPRenata Pak · 7 items
OUTSTANDING
1/7
Due in 12d
Meet Colette

Describe the request. Colette builds it.

Colette is the AI assistant inside every request. Tell her what you're collecting — "mortgage pre-approval for a W-2 borrower" — and she drafts the full checklist, ready to review and send.

  • Drafts and restructures requests
    Add a stage, reorder items, or build a whole request from one sentence.
  • Writes in your client's language
    Rewrites jargon-heavy descriptions so clients know exactly what to upload.
  • Spots what's missing
    Checks your request against files like it and flags documents you'll be asked for later.
  • You stay in control
    Every change is a proposal you apply — or undo. Nothing reaches a client until you send it.
app.clientcollect.com/requests/new
ClientCollect
Requests
Templates
Clients
BL
Draft request
Sørensen — Mortgage Pre-Approval
01 About You 0/3
File upload Government-issued photo ID OUTSTANDING
Short answer Social Security number OUTSTANDING
Short answer Current home address OUTSTANDING
Add item
Colette
Reading: Sørensen — Mortgage Pre-Approval
Add a stage for income and employment documents.
Here's an Income & Employment stage with the documents lenders ask for. Apply it and I'll keep an eye on what's missing.
Add stage · Income & Employment
Add Pay stubs (most recent 30 days)
Add W-2 forms (last 2 years)
Add Federal tax returns (last 2 years)
Apply changes You can undo after applying
Ask Colette to draft or edit…
brightledger.clientcollect.com
Hi Helena 👋
You have 3 documents to send for Dana.
Action needed 3 TO DO
2024 Personal Tax Return
Due Feb 28, 2025 · Due in 35d
63%
Continue request
Latest update View all ›
DW Dana Whitfield · Jan 21, 2025
Your 2024 tax planning summary is ready
I've uploaded a short summary of where you stand for 2024 and a couple of moves that could lower your bill.
Key dates
28
FEB
Documents due for 2024 return
Due in 35d
15
APR
Q1 estimated tax payment
Due in 81d
15
APR
Federal filing deadline
Due in 81d
For your clients

A portal your clients actually enjoy.

Branded to your firm, friendly by default. Clients land on a warm welcome and a clear list of what to do — then upload from their phone or desktop in minutes.

  • No accounts, no friction
    A secure link is all they need — works the same on mobile and desktop.
  • A document vault that stays
    Everything you share back lives in one place clients can download anytime.
  • Questions answered in context
    Clients message you on the exact item they're stuck on — no lost threads.
Templates & use cases

Start from a checklist that already knows your work.

Pre-built templates for the requests firms send most — fully editable, ready in one click.

Personal Tax Return

W-2s, 1099s, mortgage interest, filing status and the deductions worth reviewing — the full 1040 document set.

11 items · used 24×

New Business Onboarding

KYC and entity verification — photo ID, EIN letter, operating agreement and a voided check — for every new client.

7 items · used 11×

Quarterly Bookkeeping

Bank and card statements, receipts over $75, payroll summaries — everything to close out a quarter cleanly.

6 items · used 38×
Accounting & tax
Returns, bookkeeping, estimates
Legal
Intake, discovery, signed agreements
Real estate
Listings, disclosures, closing docs
Mortgage
Income, assets, ID verification
Advisory
Onboarding, planning, reviews
Bookkeeping
Monthly & quarterly close
Security & trust

Sensitive documents, handled properly.

The same care your clients expect of you, built into every upload.

Encrypted end to end

Every file is encrypted in transit and at rest. Nothing sits unprotected.

Consent built in

Optional privacy notices clients accept before they share a thing.

Full audit trail

Who sent, submitted, viewed and accepted — timestamped, for every request.

Roles & access

Admins and members see only the clients and requests they should.

73%
fewer follow-up emails in the first month
4 days
faster, on average, to a complete file
9 min
median time for a client to finish a request

Stop chasing. Start collecting.

Set up your first request in under five minutes. Free for 14 days, no card required.